They were able to get my PSN account back to the original email address, thankfully.’ ‘They told me to remove any card after I use it in future transactions. They replied that if I had friends online or friend requests or clicked any links they could have accessed it this way.’ For such a big company they are hard to get through to. When contacting PlayStation, he added: ‘I googled a phone number which guided me to customer care. He said the error message from his console read: ‘Due to recent email address change and password my account was not accessible.’ Extra.ie revealed that there appeared to have been a security breach of the PSN earlier this month and hackers were able to drain bank accounts which were connected to PSN accounts. One user, Darren, explained that he had his bank account drained of €490 euro after a hacker gained access to his PSN account and purchased seven games.ĭarren told Extra.ie: ‘I was blocked from using my account and wasn’t able to reset the password.’
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